"Wow! This was the best experience anyone could ever hope for when buying a new car."
Wow! This was the best experience anyone could ever hope for when buying a new car. The sales staff was friendly, honest and n... more...
Mazdalover,10/10/2011, Dealerater"Wow! This was the best experience anyone could ever hope for when buying a new car."
Wow! This was the best experience anyone could ever hope for when buying a new car. The sales staff was friendly, honest and not pushy at all. I originally got price quotes at 3 other Mazda Dealerships. All three of them tried to add additional charges totaling about $1200. Their low quotes were a trick to get me in their showroom. Boy did I feel taken advantage of. Wellesley Mazda asked us to come in for a hassle free test drive. We were so impressed that we bought that night. I can't believe that people still fall for those deceptive tricks. Wellesley Mazda has earned a customer for life.
"I've had the best experience ever at Wellesley Mazda"
I've had the best experience ever at Wellesley Mazda. Everyone from the sales manager to the sales associate bent over backwar... more...
amt62,9/3/2011. Dealerrater"I've had the best experience ever at Wellesley Mazda"
I've had the best experience ever at Wellesley Mazda. Everyone from the sales manager to the sales associate bent over backwards to facilitate my purchase. They went over all the paper work and answered all my questions with great patience. The best thing for me was that they arranged new plates and registration so that I didn't have to go to the registry myself.
They even scheduled my first oil change which is free and said that I could have a loaner if I needed it. I've had many automobiles and I can honestly say that this is the best dealership I've done business with.
"Wellesley Mazda Lives up to its Reputation"
I went to Wellesley Mazda based on the reviews from this site. The dealership definitely lived up to its reputation. I worked ... more...
cmlim,8/22/2011. Dealerrater"Wellesley Mazda Lives up to its Reputation"
I went to Wellesley Mazda based on the reviews from this site. The dealership definitely lived up to its reputation. I worked with Richie Dinkins and he was very laid back, personable, and knowledgeable. He didn't apply any pressure to make a sale on my 1st trip to the dealer. After test driving the car (2012 Mazda5) he respected my decision that I was just doing first pass on cars and was not ready to purchase at that time.
Because of his attitude, after settling on the Mazda 5 I definitely wanted to come to back to Wellesley and Richie to work on a sale. The sales process was easy and there were no surprises. Richie answered all my questions or got people who could. The model/color car I wanted was not on site, but it delivered within a week.
The finance people were good too. Because I have security alerts on my credit they were able to get me the information to thaw my account so they could run the credit check. One minor gripe was that they did not tell me that I actually qualified for a lower rate than advertised. But during the finance part of the sale they were able adjust the payments quickly.
I would go back again for another purchase there.
"Wellesley Mazda: A Wonderful Experience "
My experience with Wellesley Mazda as a whole in leasing my new car was truly a wonderful experience. Bill Ianelli was terrifi... more...
Amy Suestern ,8/16/2011, Dealerrater"Wellesley Mazda: A Wonderful Experience "
My experience with Wellesley Mazda as a whole in leasing my new car was truly a wonderful experience. Bill Ianelli was terrific! He defies what many car customers, including myself, dread when it comes to purchasing a car- a pushy, obnoxious salesperson. He was professional, knowledgable, and friendly. I never once felt like he was trying to get a sale from me. That is not to say that he was not encouraging about the car. In fact, I was deciding between the CX7 and the CX9 and he never once tried to sway me towards one over another.
There are many other local Mazda dealerships around and I chose this one primarily because of Bill.
Other folks I dealt with at the dealership were Mitch Harris and Alex Kamergorodsky. Both were professional, friendly, and knowledgable as well.
Not only am I thrilled with the new car but knowing that the dealership is a pleasure to work with is so reassuring.
I highly recommend Wellesley Mazda. And I give top marks to Bill Ianelli.
"Thanks to Richard, it was a great experience and very convenient"
Richard Dinkins called to let me know that there was a big demand for 2010 Mazda 3 hatchbacks. He offered to show me a 2011 Ma... more...
Karen Leopardi,8/10/2011 Dealerrater"Thanks to Richard, it was a great experience and very convenient"
Richard Dinkins called to let me know that there was a big demand for 2010 Mazda 3 hatchbacks. He offered to show me a 2011 Mazda 3 hatchback and told me he would be able to match my present lease payment OR lower the payment. I went to Wellesley Mazda and in 2 hours I drove out in a new car (3 year lease) with a lower monthly payment. Thanks to richard, it was a great experience and very convenient. I'm glad Richard called!
"My buying experience at Wellesley Mazda was the best experience I have ever had at a car dealership"
My buying experience at Wellesley Mazda was the best experience I have ever had at a car dealership. I purchased my first car ... more...
tsyariff,8/9/2011, Dealerrater"My buying experience at Wellesley Mazda was the best experience I have ever had at a car dealership"
My buying experience at Wellesley Mazda was the best experience I have ever had at a car dealership. I purchased my first car from Bill Iannelli who was SO supportive and helpful throughout the entire process. I was very apprehensive at first because I was use to having my parents around for guidance, but he made the experience very comfortable through his honesty and is dedication to customer service. He even asked his colleague to stay after hours so I could pick-up my new car! Wellesley Mazda embodies all of the qualities of an all-star dealership: reliability, constant customer care, and honesty.
Thanks, Bill!!